Privacy Policy
TH Coaching Ltd privacy policy trading as PTC SPORTS
We at TH Coaching Ltd respect your privacy and this notice explains how we may use the information given to us before and during your registration. This notice applies to you if you have created an account to sign up to one of our extra curricular we run in schools or our holiday club/Saturday morning sessions.
This policy also explains how we comply with the law on data protection, what your rights are and for the purposes of data protection we will be the controller of any of your personal information.
Reference to we/our refers to TH COACHING Ltd TRADING AS PTC Sports
company number: 8400528
What data do we collect?
PTC Sports collects the following data:
Name
Address
Date of birth of children
Phone number
Credit/debit card details for payment of activities
Details of an emergency contact, next of kin
Use of an online registration/password to use our online class4kids system
Records of attendance
Marketing preferences so we know if you want us to contact you about any future clubs/sessions
Medical conditions
We may record interactions between us such as telephone, email , text messages
Where we collect your information
PTC Sports collects your information when you register on the online portal called Class4Kids or via text message, phone conversation, email to taskin.huseyin@ptcsports.co.uk , info@ptcsports.co.uk or via mobile telephone 07513 522896.
We may also collect personal information about you indirectly from the following sources:
School
Family member
Friend
Next of kin
Sessions may be delivered in a school where your child attends whereby electronic devices such as mobile phones are prohibited therefore we may need to access information from the school to get in contact with the above.
If you are providing us with information of next of kin, emergency contact, family members, they have a right to know and to be aware that we hold there information and how we have collected it. Please share this privacy policy with them whereby you feel that they understand it fully and are happy to comply.
We may also collect information from you when you visit out website, www.ptcsports.com via your browsers cookies.
How will we use your data?
PTC Sports collects your data so that we can;
Process your order, manage your account
Email you with any changes to sessions, cancelled sessions, promotions on sessions, new term dates.
Any services we might feel you will be interested in.
Any emergencies such as injuries we need to call you about.
If you agree our company will share your data with lead senior staff members who run sessions whereby they will be your point of contact.
When PTC Sports processes your order, it may send your data to, and use resulting information from, credit card reference agencies to prevent fraudulent purchases.
We record all interactions you may have us to allow us to properly manage and administer your order. We have an interest in retaining records in relation to complaints or claims. We need to retain records to properly administer and manage your order and to continue to run PTC Sports correctly.
How we store your data
PTC Sports securely stores your data using our online portal class4kids which is securely password protected.
Any information gathered via leaflet is processed and the leaflet is destroyed by shredding it.
Any information gathered from a school and is given to us via the school is kept for the duration of the term and then destroyed by shredding it.
Any information gathered via text message is saved on a password protected phone.
Any information gathered via email is securely password protected.
The duration for which we retain your personal information will differ depending on why we have collected it from you. Information may be rated on a long term basis if you have registered to our online system . Where there is no legal requirement we will retain all physical and electronic records for a period of 6 years after your last contact with us.
Exception to this will be if there are any outstanding payments due which we need to follow up.
It is important that you let us know if any of your personal information changes such as address, phone number or email address. You can change this on your online portal if you have created an account. Alternatively you can email us taskin.huseyin@ptcsports.co.uk or by using the contact us tab on our website.
Disclosure of your personal information
We share personal information with the following parties;
Any party approved by you
To any governing bodies for the sports delivered by us, to allow them to properly administer the sports on a local level and in schools.
Other service providers, for example payment processors, promotional providers, social media for photos/videos
Our suppliers who may ship clothing, merchandise to you if purchased.
The government where we are required to do so by law to assist with any investigations.
Police, law enforcement and security services to assist with investigation and prevention of crime and the protection of the national security.
Local authority, social services or safeguarding bodies, to assist with the protection and safeguarding of young people and vulnerable adults
Marketing
We would like to send you information about new sessions including start dates for our community sessions such as Saturday morning football and Holiday clubs and services of ours you might be interested in such as a direct link to buy club apparel from our online shop via www.rockthedragon.co.uk
If you have agreed to receive marketing, you may wish to opt out via email to task in.huseyin@ptcsports.co.uk or info@ptcsports.co.uk
What are your data protection rights?
We would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:
The right to be informed about how we use your personal information.
The right to access the personal information we have. This may incur a small fee.
The right to request that we correct any information you believe is inaccurate and to complete information you believe is incomplete.
The right to request erasure of your personal information under certain conditions.
The right to ask us to transfer the data we have collected to another organisation under certain conditions.
Whilst this privacy notice sets out a general summary of your legal rights in respect of personal information, this is a very complex area of law and more information about your rights can be found on the information commissioner's website at https://ice.org.uk/for-the-public/.
To exercise any of the above rights please contact us using the details set out above. If you make a request we have one month to respond to you.
What are cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information please visit allaboutcookies.org
How might we use cookies?
We may use cookies in a range of ways to improve your experience on our website including:
Keeping you signed in
Understanding how you use our website
If you choose to remove cookies, some part of our website might not function properly
Changes to this privacy policy
We may update this privacy notice from time to time. When we change this notice it will be acknowledged by the change of date.
This privacy policy was last updated 10th December 2019
How to contact us
If you have any questions about our company's privacy policy, the data we hold on you or you would like to exercise one of your data protection rights, please contact us:
taskin.huseyin@ptcsports.co.uk
info@ptcsports.co.uk
07513 522896
Last updated 10th December 2019